All experts undergo a rigorous verification process including LinkedIn profile verification, background checks, and skill assessments. We require minimum 5+ years of industry experience and positive client reviews.

We offer a 100% money-back guarantee if you're not satisfied with your consultation. Simply contact our support team within 24 hours and we'll process a full refund.

Most experts have availability within 24-48 hours. Some experts offer same-day consultations based on their schedule. You can see real-time availability when browsing expert profiles.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely through Stripe with enterprise-grade encryption.

Yes, you can reschedule or cancel up to 24 hours before your consultation for a full refund. Cancellations within 24 hours are subject to a 50% cancellation fee to compensate the expert's time.

Consultations are conducted via secure video calls through our platform. You'll receive a meeting link 30 minutes before your scheduled time. No additional software installation required - works directly in your browser.